Travel Information: COVID-19 Update
July 9, 2021
Dear guest, summer in Quebec is looking better than ever! On June 25th Quebec will continue with their Reopening Plan, which means festivals and outdoor activities will be allowed to resume (while adhering to certain rules). That means it's time to book your vacation, weekend getaways, tourism activities and family and friends’ reunions. Visit quebec.ca to find out more about Quebec's Reopening Plan. We look forward to welcoming you.
The well-being of our guests, team members, and our community are our highest priority.
We aim to provide the level of comfort and service that you need to confidently travel, plan, and manage your booking during these unprecedented circumstances.
Amenities and services at our hotel
Following provincial regulations, and with health and safety as our top priority, we will be re-opening select services while respecting safe physical distancing. The following services will be open with modifications:
- Restaurant and Bar
- Fitness Centre
- Indoor Pool
- The Market will offer Grab and Go options
- Dry cleaning service
- Onsite Washer and Dryer
To ensure the health and safety of all our guests, the following services remain temporarily closed:
- Room Service
We know this is inconvenient and is contrary to our desire to do whatever we can to make your stay comfortable and easy, but we hope that our actions will continue flatten the curve, and keep you safe. We continue to closely monitor the Health Canada, the Centers for Disease Control (CDC) and the World Health Organization (WHO) statements regarding the coronavirus (COVID‐19) cases and follow guidance from these agencies, our government and local health departments.
Our Cancellation Policy:
Please click here to review InterContinental Hotel Group’s (IHG) cancellation policy.
Our Commitment to Cleanliness:
IHG Way of Clean includes deep cleaning with hospital-grade disinfectants. Guests can also expect to see enhanced procedures, which may include: face covering requirements, various ways to reduce contact throughout the hotel, social distancing measures within public spaces and procedures based on local authorities’ guidance and/or advice.